CanadaVetExpress.com Reviews

I have been buying my pet meds from Canada Vet Express for years. The meds are name brand, fast shipping, and plenty of discounts. So much better than what I was paying at the vet.

They sent a product & charged for something I did not order. canadavetexpress could have asked me before shipping if I was ok with a substitution (I was not). They only refunded a portion of what they charged me. Will advertise this fact & will NOT order from this company again.

I absolutely love this company I get all of my Revolution for my baby there great price I haven't had any problems shipped exactly what I ordered in a timely manner

I have been purchasing from CanadaVetExpress for several years. I have found them to be very responsive in their customer service. The products are less expensive on their website, and they always arrive in a timely manner. Their refund policy and free shipping are fantastic. I have just tried a new product called Seraquin, a joint supplement for dogs. My dog is chewing it right up everyday, and seems to love it!

Excellent prices and service. I purchased a year supply of flea and tick monthly chewables. Upon receiving, I noticed that product would be expiring in 8 months making at least 3 months of medication useless. I called and they were very apologetic eventhough they had done nothing wrong and gave me a refund for 3 months. What? Unbelievable, too kind! I am their customer for LIFE! I've had 3 dogs in my lifetime and they been wonderful in taking care of my babies. Thank you Canada Vet Express!!

Canada Vet Express is my go-to source for my pet meds. We've used them for two of our dogo's. The prices are well below prices at our vet and the customer service is exceptional. Delivery always arrives on time.
We've shared our experiences with Canada Vet Express to all our doggo loving friends. Highly recommend.

I purchased $247 of pet medication on April 4th. Received no confirmation beyond the Norton "free protection" Email. Money was taken from my account on April 11th. Received a garbled voice message on April 13th asking me to call the company. I did and could not get hold of a person. It kept putting me to different voice mail boxes. I left a message with two alternate contact numbers and quoted my order number. Today (April 15) I got online to try and figure out the status of my order as it is over a week since I made it and I was told the order is cancelled as they could not get hold of me! They states " We did not receive any response from you so we had cancelled your order and processed refund on 04/11/2022.
Please allow 3-5 working days for the refund to reflect to your account.
Kindly call us on our toll-free number to place the same order with additional discount."
Why was the first and only contact a voice mail on April 13th if the order was already cancelled?
I cannot recommend a company that is so quick to take your money and yet offers such poor customer service.

Please do not order from this company! I was sent Soresto collars for another country. Started researching to see if they were real. I called the company twice with no resolution. I checked with two local veterinarians and I called the company that bought out Bayer soresto line and was advised not to use these. Now I am out the money because Canada vet express will not take them back.
Poor customer service I will never order from them again. ( I have ordered previous years from them and was not sent the wrong ones) LC

They offer a Heartgard Plus for Dogs Generic called Nuheart. When the product arrived that's exactly what the invoice said, but Heartgard Plus contains Ivermectin/Pyrantel. Nuheart contains only Ivermectin. When I called to inquire I was rather rudely handled by a man who insisted it was the same thing and that Ivermectin was the active ingredient. And that it was half the price of the real thing. I insisted this was false advertising and he finally switched me to a woman who also gave me a bit of a hard time until finally agreeing to give me a refund. FYI, Petco carries a Heartgard+ generic that is made by Merck, the same company that makes the brand name product. Which would you choose?

Love this site..their prices are great and no need for a prescription. Easy to navigate and good customer service if you need it